useful info & tips

  • please save banglalink customer care contacts in your handset.
    • a. mobile: +8801950111111 (while abroad, roaming charges applicable)
    • b. fax: +880 2 8820594
    • c. e-mail: roaming@banglalinkgsm.com
  • contact banglalink customer care for the latest updates on coverage and tariff before leaving for abroad.
  • in case of any difficulty while roaming, please provide an alternate number in the visiting country while lodging any complaint so that we can contact you at that number and provide a solution quickly.
  • save phone numbers in international format (e.g. +8801950111111 instead of 01950111111).
  • remember to exclude the leading zero (0) of the area code while dialing from abroad.
  • if you lose your phone, immediately send a fax at +880 2 8820594 stating “suspend/bar request” with subscription particulars like name, mobile no. and signature.
  • take your mobile phone charger – foreign countries have different electricity plug configurations so determine before you leave what type of ac adaptor you require for your mobile phone charger.
  • some countries use different electricity voltage. like in bangladesh we use 220v whereas in the usa they use 110v. make sure you use the correct converter while charging your handset.
  • take a compatible handset for the visiting network. generally, roaming customers may use a dual band (gsm 900/1800) handset while roaming abroad. in north & south america please use a tri-band (gsm900/1800/1900) handset.
  • take your mobile phone’s manual/user guide with you.
  • don’t forget to take your international roaming pocket user guide.